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Ocular connects to GoKwik using three credentials — the API Base URL (sandbox or production), an App ID, and an App Secret from your GoKwik merchant dashboard.

What you need

Base URL, App ID, and App Secret from GoKwik.

What it unlocks

Checkout-funnel analysis, COD vs prepaid splits, address-prefill outcomes, and abandon reasons.
GoKwik connector placeholder

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Step 1 · Connector setup fields

When adding the connector, Ocular will ask for the following fields. Decide on these before you start.

Connector Name

Unique recognisable name (e.g., gokwik_main). Cannot be changed after creation — choose carefully.

Connector Identifier

Auto-generated by Ocular — no action needed.

Start Date

YYYY-MM-DD — the date from which Ocular should begin pulling GoKwik data.

Lookback Days

Default 30. Increase if RTOs, returns, or abandon-recovery events commonly land further out.

Schedule Frequency

Numeric value plus unit (default: every 4 hours).

Auto Sync

Toggle on to start syncing automatically as soon as the connector is created.

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Step 2 · Find your GoKwik credentials

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Base URL

For testing: https://sandbox.gokwik.co
Using the wrong base URL will result in a failed connection. Confirm sandbox vs production before saving.

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App ID & App Secret

Log in to GoKwik

Open your GoKwik merchant dashboard.

Open API Credentials

Navigate to Settings → API Credentials (or Integrations → App Settings, depending on your dashboard version).

Copy the values

Copy the App ID and App Secret shown on that page.
Keep the App Secret secure — it grants API-level access to your GoKwik account. Do not share it in chat, tickets, or screenshots.
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Keep the App Secret secure

It grants API-level access to your GoKwik account and should not be shared.

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Step 3 · Plug the credentials into Ocular

Open the connector form

In Ocular, open Data Management → Connectors → Add connector → GoKwik.

Fill the fields

  • Base URL — sandbox or production URL from Step 2.
  • App ID — from Step 2.
  • App Secret — from Step 2.
  • Plus the setup fields from Step 1.

Create the connector

Click Create Connector. Ocular authenticates against the GoKwik API; on success you’ll see Connection successful.Click Create — credentials are encrypted in Ocular’s vault and the first incremental sync starts within minutes.

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Troubleshooting

Most common cause is the wrong Base URL (sandbox vs production). Confirm with your GoKwik account manager and retry.
Re-copy App ID and App Secret — watch for leading/trailing spaces. If the secret was rotated in GoKwik, you’ll need to update Ocular’s stored credentials too.
Increase Lookback Days beyond 30 if RTOs or abandonment status changes typically arrive late.
For ticket-writing format when filing a connector issue, see Working with the Ocular team → Connector-not-working tickets.